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Scarcity: Wall Street Journal
December 10, 2020Deadline: In this example from eBay, the auction clock serves as a deadline by which users need to submit their final…Fresh Start Effect: Arby’s
December 15, 2020In this example from T-mobile, the company has reframed Tuesdays as "T-Mobile Tuesdays." Every Tuesday, the company gives its customers…Authority: Deloitte
November 27, 2020Awards: When they feature awards they’ve won, a company is essentially saying, “We’ve said we’re great, and I know that might…